Richmond Pines nursing home in Hamlet, North Carolina was ranked by Medicare as the worst nursing home in North Carolina as of September 1, 2018, based on the ranking system for The Centers for Medicare and Medicaid Services (CMS). Due to serious deficiencies that have the potential for hurting patients, the facility was placed on CMS' Special Focus Facilities List, which means it has a limited amount of time to improve its quality of care before CMS imposes serious consequences, such as terminating the nursing home from participating in Medicare and Medicaid permanently. As a result of an inspection that found one patient outside unaccompanied, and another trapped between the mattress and footboard of a bed, the facility has already been terminated from reimbursements from Medicare and Medicare.
Nursing homes have the responsibility to protect their residents and promote their well being and dignity. Unfortunately, though, sometimes nursing homes violate residents' rights. Sometimes residents and their families are unaware of their rights, and nursing homes are not held accountable. Do you know your rights?
Some North Carolina residents may be concerned about the quality of care that their loved ones are receiving in nursing homes. The unfortunate truth is that not all nursing homes are providing the level of care that should be expected. The Inspector General notes that about a third of residents in nursing homes have experienced harm. That harm was preventable in more than half of the cases.